“Good business planning begins with ambition, policy & strategy, objective setting, knowledge of operational resource and being able to measure outcomes”
At Walker Thompson we seek to do this through our Vision – which is our ambitious attitude to the future; our Mission – which is how we will achieve our Vision; and our Values – which set out the way in which we conduct our business.
Our Vision
“To be the best provider of solutions for business in Coventry & Warwickshire”
Our Mission
- Accessible – we will endeavour to always be available to deal with client affairs
- Credible – we will present information to the highest standards
- Continuous improvement – we will always seek to improve our business
- Openness – we will be transparent in our dealings with people
- Understanding – we will always seek to understand the needs of clients
- Networking – we will engage with others in order to provide solutions
- Timely – we will act in a time measured way to avoid delays
- Satisfaction service – we will measure success by regular satisfaction surveys
“Altogether this accounts for what we do”
Our Values
- Client satisfaction – we will deliver to client expectations
- Teamwork that works – we believe that working together works best
- Excellent communication – we endeavour to communicate clearly and effectively
- Care for our people – we try to adopt a work life balance
- Partnership values – we believe in the benefits of working with others
- Continuous improvement – we know that the world does not stand still