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Our Vision, Mission and Values

“Good business planning begins with ambition, policy & strategy, objective setting, knowledge of operational resource and being able to measure outcomes”

At Walker Thompson we seek to do this through our Vision – which is our ambitious attitude to the future; our Mission – which is how we will achieve our Vision; and our Values – which set out the way in which we conduct our business.

Our Vision

“To be the best provider of solutions for business in Coventry & Warwickshire”

Our Mission

  • Accessible – we will endeavour to always be available to deal with client affairs
  • Credible  – we will present information to the highest standards
  • Continuous improvement – we will always seek to improve our business
  • Openness  – we will be transparent in our dealings with people
  • Understanding – we will always seek to understand the needs of clients
  • Networking  – we will engage with others in order to provide solutions
  • Timely – we will act in a time measured way to avoid delays
  • Satisfaction service – we will measure success by regular satisfaction surveys

“Altogether this accounts for what we do”

Our Values

  • Client satisfaction – we will deliver to client expectations
  • Teamwork that works – we believe that working together works best
  • Excellent communication – we endeavour to communicate clearly and effectively
  • Care for our people – we try to adopt a work life balance
  • Partnership values – we believe in the benefits of working with others
  • Continuous improvement – we know that the world does not stand still

Company Information Walker Thompson is a trading name of Walker Thompson Ltd registered in England and Wales. Company registration number 06574838

Registered Office Empress House :: 43a Binley Road :: Coventry CV3 1HU :: T 024 7663 5522 :: F 024 7663 5518 :: E clientcare@walkerthompson.co.uk